Great stay - fit our family perfectly. And... the view!!

Owner Response

Thank you Jack for choosing Smoky Seclusion for your vacation destination, we are glad you enjoyed your stay. The large deck is great for taking in the view and feeling close to nature. The location of cabin couldn't be better. Only minutes away from Dollywood and the Parkway for all of the Pigeon Forge attractions. We hope to see you again soon. Walt Cabins In The Clouds

Due to an emergency back home, we had to cut our stay short. But the house is lovely, more than enough room for my family of four. Area is residential and was very quiet - views, even on a rainy & foggy morning were lovely. Hope to return in the near future to enjoy more of what this area has to offer 🙂

Owner Response

Lubi Thank you for choosing Smoky Seclusion for your vacation destination, we are glad you enjoyed your stay. We were sorry however to see you have to leave a day early. We hope to see you again because, as you said yourself, the cabin and the area has so much to offer.

Cabin was perfect and met our needs. We’ll consider a repeat stay in a few years when we return to the area. Thank you, Bob and Erika

Owner Response

Thank you Bob for choosing Smoky Seclusion for your vacation destination, we are glad you enjoyed your stay. The cabin has a great layout and is in a perfect location. Only minutes away from the Parkway and all of the Pigeon Forge attractions. We look forward to seeing you again. Walt, Cabins In The Clouds

Photos online look better than actual property did. Code given to get in cabin was wrong had to call mgr for correct code. kitchen not well equipped lacking enough cooking supplies, bowls, the one stock pot provided, food stuck on bottom, etc. Items were old. I had to wash all towels again before use as they were very smelly. They only supplied 1 laundry pod. It needs updating for sure. The cleaning fee was to high for the cleaning done prior to arrival. Also had to pay a pet fee for our 2- 5lb lap dogs that are housebroken and caused no damage at all. All these fees were definitely over priced. For the $ I paid it was a disappointment. Will search elsewhere for next visit to pigeon forge. We have visited many times and had much better less expensive accommodations. MTN. View was less than expected also. Advise to take your own pillows these were very flat. I have never before given a less than perfect rating on accommodations. We made the best of it. It is in a good location. I will say this, the property mgr. was nice and easy to reach out to. Communication with him after our stay was responded to in a timely fashion.

Owner Response

Hello Rebecca, we are so sorry we did not meet your expectations. Our staff works very hard preparing the cabin for your arrival. We do everything we can to make this the best cabin possible and it sounds like we fell way short. . We have added more pots and I will add some new pillows as well. We will continue to make improvements because this cabin has a great floor plan, nice deck and location we feel it is well worth visiting. Walt, Cabins In The Clouds

We had to cancel our trip - so we didn't' get to stay at the property. Ray was always very responsive and helpful - and answered all our questions quickly.

We were overall satisfied with the property. It was exactly as described.

Owner Response

Thank you Kurt for making Smoky Seclusion your choice for your Smoky Mountain Vacation, we are glad you enjoyed your stay. The cabin is in a great location so it is easy to see all the sights and not travel far. We hope to see you again. Walt, Cabins In The Clouds

We had a great time. Property was just as listed. The key code didn’t work on arrival but the owner fixed quickly. Very pleased. Would definitely stay again.

Owner Response

Thank you` Amanda for choosing Smoky Seclusion for your Smoky Mountain Vacation. We try and make the key code something the guest will remember but sometimes we get it wrong. We are glad to be able to get you in quickly and you enjoyed your stay. We hope to see you again soon, Walt Walls from Cabins In The Clouds

Fox den 8 was nice and clean. Walt was always quick with a response for any questions or concerns we had. Would definitely stay there again.

Owner Response

Thank you Kimberly for choosing Fox Run 8 for your Smoky Mountain Vacation, we are glad you enjoyed your stay. Our staff does a great job preparing the cabin for your arrival and we try and respond quickly to and questions or concerns. We hope to see you again soon! Walt, Cabins In The Clouds

Only drawback was the road getting to cabin was very bad

Owner Response

Thank you Ella For choosing Fox Den #8 your vacation destination. We are glad you enjoyed your stay. The driveway is a bit odd, I agree. you almost have to make a U turn up the driveway and it feels strange the first time. This is less then a half mile off of the main road and the cabin is well worth it. The cabin is situated on top of that driveway and is nice and private. We look forward to seeing you again. Walt

Nothing to complain about. If I needed anything I was able to contact the management team quite easily. We are looking forward to the spot being our families favorite. The beds could use updating but hey that's in most 99% of places and we are not tv people but if we were the tiny ones in bedrooms wouldn't of been ideal but again for us this place was perfect. We find happiness quite easily if treated with respect. Thank you for making our vacation lovely. God bless

Owner Response

Hi Sophya Thank you for choosing Fox Den 8 for your vacation destination. We are glad you enjoyed your stay. We also want to thank you for your feedback, we are planning on updating the TV's in the bedrooms and will look into the mattresses as well. We are looking forward to your return. Walt from Cabins In The Clouds.

This house is kinda old, but clean and very cozy. We really like the living area. Very open.

Owner Response

Donnie Thank you for choosing Fox Den 8 as your vacation Destination, we are glad you enjoyed your stay. The cabin is on top of a hill and is real quiet and private. We also feel the location couldn't be better, close to the parkway and Dollywood. We hope to see you again. Walt Cabins In The Clouds

Cabin had been renovated. All rooms very clean. New kitchen appliances. New furniture for living room and new beds. Wonderful time with family. Recommend to rent.😀

need to fix doors lock in bathroom was unable to lock doors otherwise enjoyed our staying

Owner Response

Rajesh Thank you very much for your feedback. We have been managing this cabin for about a month and it is feedback like yours that is very helpful. We want this cabin to be the best it can be. The cabin is in a great location with a nice view and layout. We look forward to your return. Walt Cabins In The Clouds